When you visit this site, certain non-personally identifying information is recorded automatically by the standard operation of our Internet servers. Information such as the type of browser being used, its operating system, and your computer's Internet Protocol ("IP") address (a number that your Internet service provider assigns to your computer whenever you surf the Internet) is gathered to determine website traffic characteristics.  This non-personal information is NOT disclosed to any third parties unless required by law or in connection with any investigations into the misuse of the Hand Held Halo Productions website or it's products/ services.

When purchasing items from any Hand Held Halo Productions secure online shop you will be requested to supply your name, postal address, email address and a valid credit/debit card number with expiration date (collectively or in part known as "personal information").  All credit/debit transactions are processed by the PayPal (Europe) Ltd secure online banking service (Please refer to their Terms or Use separately).  Hand Held Halo Productions only has access to the information required to complete your order i.e name, postal address, email address and the items purchased, we DO NOT have access to credit/debit card information.  Your personal information such as your name, postal address and email address will NOT be disclosed to any third parties unless required by law or in connection with any investigations into the misuse of the Hand Held Halo Productions website or it's products/services.

Why do we use Cookies?

A cookie is a small text file that is stored on your computer's hard drive by your web browser.  Depending on your own personal web surfing preferences you can configure your web browser to either accept or reject cookies.  Where the immediate download of purchased items is offered, "accept cookies" must be enabled in order to download them.  Hand Held Halo Productions may use a cookie to identify the item that you have purchased for immediate download.  This is the only reason the cookie is created, Hand Held Halo Productions do not use cookies to collect or monitor any other type of information. In the event of a dropped line or congested connection the cookie will remain active on your machine for a total of 24 hours to allow you to complete the download of your purchased item.  After 24 hours the cookie expires and the items are no longer available for download.  "Disabling cookies" will not stop you purchasing other non-downloadable items or enjoying any other part of our website.

What do we do with your information?

Hand Held Halo Productions will only use your name and postal address to provide you with the products and/or services that you have purchased from us.  We will also include your email address on our opt-out mailing list in that you can unsubscribe at any time by simply replying to any of the emails with the words "PLEASE REMOVE" in the subject header.  The "halocast" news bulletins and exclusive offer emails are relatively infrequent circulations (approximately bi-monthly) as we are very sensitive to the annoyance caused by the volume of unwanted marketing and promotional email that congests the world-wide web.  Information provided by you or your computer will NOT be disclosed to any third parties unless required by law or in connection with any investigations into the misuse of the Hand Held Halo Productions website or it's products/services.

Changes in This Privacy Policy

We reserve the right to modify, alter or otherwise update this Privacy Policy at any time, so we encourage you to review this Privacy Policy from time to time. When we make changes which we consider material in our privacy practices, we will notify you in this space. We may also attempt to notify you of any such material changes to our privacy practices via email or by placing a notice on our home page.

Acceptance of This Privacy Policy

By using this site, you consent to the collection and use of your Personal Information by Hand Held Halo Productions and PayPal (Europe) Ltd in accordance with this Privacy Policy.  Please send any questions to admin@handheldhalo.com